Tech Support

For Tech Support During Remote Learning

Derby Technology Support


Phone: 873-3162 ex 106 or 873-9806

NCSU Tech Support


Email to create a support ticket in Web Help Desk

On Call Phone: (802) 334-0934 or (802) 334-5847 ext 2034

DES/NCSU Student Remote Computer Support

Do's & Don'ts of Google Meets for Students

Student_Parent Google Meet Guidelines.pdf

For Ipad Help

Reach out to

When you reach out please Provide this information:

  • Your name and students name
  • A way to contact you back
  • The number on the back of the device. ex T35350
  • What the problem you are having is.

Troubleshooting for Chromebooks

Chromebook Troubleshooting for DES.pdf

Email Assistance For Students

Copy of First Time Accessing NCSU Email
Copy of Students- How to Access Email

For More Resources and Help during Remote Learning please Check out NCSU Family Tech Help